This Policy provides an overview of how SIA Planet of Testing, together with its affiliated companies (collectively hereinafter referred to as “QA Academy” or “we”), collects your personal data, how it handles it, and how it protects your privacy.
We are a group of companies that act as joint controllers of your personal data. It means that the companies of the group jointly determine the purposes and means of personal data processing.
Our data protection officer can be contacted at privacy[at]a1qa.com.
We may collect your personal data that you provide to it, for example, when you contact us electronically or by phone or respond to our email.
We may collect your business contact details when you exchange business cards with our representatives at meetings and events, or when you provide your contacts to sign up for our events.
When submitting your request/inquiry on our websites, you may be asked for information such as, but not limited to, your full name, email address, phone number, company you work for or own and/or country where you reside or work.
When contacting us by phone or through live chats on our websites, you may be asked for information such as, but not limited to, your name, phone number and/or email address. This is necessary when we are not ready to provide a response immediately and need more time to handle your request. When you give us your personal data by phone or in live chat, we assume that you consent to processing it by QA Academy for the above-mentioned purpose.
By using cookies, we may collect details of your visits to our websites such as, but not limited to, the pages you visited, the date, time and duration of your visit and/or your IP address as well as the browser you use and its version, your operating system and its version, your city and state.
It is our policy to collect only the minimum information required to handle and complete your request/inquiry or to reach other purposes for which we process your personal data. If you believe our websites have collected excessive information about you, please contact us through the request/inquiry form to raise your concerns.
We do not intend to collect sensitive information through our websites unless it is legally required to do so. Examples of sensitive information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records. We ask that you do not provide sensitive data of such nature when using our websites.
When you submit your request/inquiry on our websites, we use your data on the basis of your consent. In other cases, when you voluntarily exchange your contact details with us, we use your data to provide you information or to send you marketing communications on the basis of our legitimate interests in maintaining a customers or business relationship with you or companies you work for or represent and/or on the basis of your consent (when it is technically possible to collect your freely given, specific, informed and unambiguous consent). Cookies are used on the basis of your consent and/or our legitimate interest described below.
We may use your data to interact with you and/or respond to your requests/inquiries, to negotiate, perform or facilitate a contract with you or related to you, to send you invitations to events it organizes, to share with you information you might be interested in and/or to inform you about our products and services. We may also use your personal data to comply with law, regulations, public authority requests or court orders.
These are examples of purposes for which we may use your personal data:
Our websites do not collect or compile personally identifying information for sale to third parties for consumer marketing purposes.
Cookies are small text files that may be placed and stored on your computer/device allowing internet access when you visit our websites.
We use a third-party provider to enable and support live chats JivoSite or Drift on our websites. Cookies in these chats allow us to see the pages you visit, the browser you use and its version, your operating system and its version, your IP address as well as your city and state. This technology helps us to compile analytics to improve our websites and their functionality.
You can opt-out from analytics by disabling cookies through your browser settings or by visiting https://tools.google.com/dlpage/gaoptout/.
If you want to disable other cookies, you can learn how to do it by visiting http://www.allaboutcookies.org.
We may disclose your personal data to (1) our employees who are in contact with you or who are responsible for marketing, (2) our affiliated companies (some of them are located outside the European Union), (3) third-party service providers.
Statistical data about our websites’ visitors may be accessed by (1) our employees in marketing and/or IT departments who are responsible for analysing such data and for improving our websites, (2) our affiliated companies (some of them are located outside the European Union), (3) third-party service providers.
We are a multinational group of companies. For this reason, your personal data may be transferred to and stored outside the country where you are located. This includes countries outside the European Economic Area with no adequate level of personal data protection.
As some of the countries where our offices are situated are not yet recognized by the European Commission as countries with an adequate level of personal data protection, these offices have access to personal data on the basis of instruments that cover the European Union requirements for the transfer of personal data to data controllers/processors outside the European Union (Standard Contractual Clauses approved by the European Commission). You may ask us to inspect copies of these clauses by contacting our data protection officer.
When we transfer personal data, we do so for the purposes for which the information has been collected/submitted, for the purposes listed above, for the administration and maintenance of our websites and associated systems, and/or other internal or administrative purposes. We also may transfer personal data to third parties providing identity management, website hosting and management, data analysis, data backup, security and storage services.
We work only with those third-party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal data only as instructed by us and to flow those same obligations down to their sub-processors.
We will retain your personal information in our systems only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.
Under your local laws and the European Union legislation, you may exercise the following rights by submitting your request/inquiry on our websites:
In some cases, you may also have a right (1) to request restriction on processing of your personal data or (2) to object to processing of your personal data.
There are cases when we can retain copies of the personal data you requested us to erase. They concern the necessity to protect legitimate interests of QA Academy or third parties, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have formed with us.
You have the right to lodge a complaint with your local data protection regulator if you think your privacy rights have been violated.
If you have any questions or comments regarding this Privacy and Cookies Policy, you can contact us via the request/inquiry form on this website or at privacy[at]a1qa.com.